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[[!toggle id="dd" text="""<span class="hide-button"></span>"""]]
 
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[[!toggleable id="dd" text="""
 
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<p class="upgrade">In the following steps, you will install an intermediary Tails using the Tails USB
image that you downloaded earlier.</p>
 
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<div class="step-image usb">[[!img inc/infography/install-etcher.png link="no" alt=""]]</div>
<div class="step-image upgrade">[[!img inc/infography/install-etcher-with-intermediary.png link="no" alt=""]]</div>
<div class="step-image usb">[[!img inc/infography/install-etcher.png link="no" alt=""]]</div>
<div class="step-image upgrade">[[!img inc/infography/install-etcher-with-intermediary.png link="no" alt=""]]</div>
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<h1 id="etcher" class="step">Install <em>balenaEtcher</em></h1>
 
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Apply all upgrades as requested.
 
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If you are not running Tails [[!inline pages="inc/stable_amd64_version" raw="yes" sort="age"]], click **Check for Upgrades**.
 
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Send us the file *tails-debugging-info* by [[email|support/talk]].
 
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<p class="command">sudo tails-debugging-info > /home/amnesia/tails-debugging-info</p>
 
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<h2 id="report">Reporting us the problem</h2>
 
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<h2 id="repair">Repairing your Tails USB stick</h2>
 
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If you set up an [[administration password|first_steps/welcome_screen/administration_password]] when starting Tails and are comfortable with the command line, please [[report the problem to us|install#report]] before repairing your Tails USB stick.
 
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If another error occur while upgrading or if your Tails USB stick fails to start after an automatic upgrade, we recommend that you do a manual upgrade instead. See below.
 
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In the **About Tails** utility, you can click **Check for Upgrades** to check whether a new version of Tails is available. This check is also done automatically every time you start Tails and connect to the Tor network.
 
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Tails restarts Tor and all circuits are replaced if you disconnect and reconnect from your local network, for example, by turning the Wi-Fi off and on again.
 
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<h1 id="restart">Closing and replacing all Tor circuits</h1>
 
a year ago

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