Changes in Tails/wiki/src/news/closing_tails-support.*.po @ Tails translation platform

None Resource updated Tails wiki/src/news/closing_tails-support.*.po Bulgarian	File `wiki/src/news/closing_tails-support.bg.po` was added. 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English See you on [[tails-support-private@boum.org\|about/contact#tails-support-private]]! Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English The major downside of closing tails-support@boum.org is that it was a good place for developers to have some feedback on the recurrent problems faced by users. We want to solve this while working on a [request tracker for our help desk](https://tails.net/blueprint/RT_for_help_desk/). Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English Duplicate work between tails-support-private@boum.org and tails-support@boum.org as people often write to both. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English Sensitive to ask for more technical information about the problem, such as logs, as they are harder for the person reporting the error to share with us and also raises privacy concerns. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English Complicated to make sure that both the list and the sender receive our answers. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English Having a public mailing list also makes it: Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English This is not really working either as the archive of the mailing list are hard to search and reuse and it's easier to point people to the documentation, known issues, or FAQ. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English - Build a public database to make it easy to consult or reuse previous answers. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English This is not really working either as most of the threads are still answered by our help desk or other core contributors. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English - Build a community of people doing user support outside of our team. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English This is not really working as tails-support-private@boum.org still has 12 times more traffic than tails-support@boum.org. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English Reduce the amount of work for our help desk behind [[tails-support-private@boum.org\|about/contact#tails-support-private]] (which is encrypted and also receives [[WhisperBack reports\|doc/first_steps/whisperback]]). Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English The idea behind having a public space for user support was to: Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English We decided to close tails-support@boum.org, the public mailing list for user support which [was created in 2013](https://tails.net/news/tails-support/) after closing the forum that we had on this website. Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English [[!pagetemplate template="news.tmpl"]] Bulgarian 0 characters edited Current translation 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English [[!meta date="Wed, 07 Jun 2017 12:34:56 +0000"]] Bulgarian 0 characters edited Current translation Read only 3 weeks ago
None String updated in the repository Tails wiki/src/news/closing_tails-support.*.po Bulgarian	English [[!meta title="Closing tails-support@boum.org"]] Bulgarian 0 characters edited Current translation 3 weeks ago
None Changes committed Tails wiki/src/news/closing_tails-support.*.po Spanish	Changes committed 3 weeks ago
None Changes committed Tails wiki/src/news/closing_tails-support.*.po Catalan	Changes committed 3 weeks ago

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