Exit Zen
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Refer to our instructions on how to do a manual upgrade, either:
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<p>Make sure that all applications are closed before continuing with these
instructions. Otherwise, the Persistent Storage might not be properly
recovered from your broken Tails.</p>
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Choose **Applications**&nbsp;▸ **Accessories**&nbsp;▸ **Files** to open the *Files* browser.
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Plug in the USB stick that has your broken Tails on it.
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If the Persistent Storage of your broken Tails is recognized,
a new encrypted volume appears in the sidebar of the
*Files* browser. Click on it and enter the
passphrase of your broken Tails to unlock the volume.
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The Persistent Storage of your broken Tails shows up as
**TailsData**.
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<p>If no encrypted volume appears, try [[recovering from a partition image
using forensics tools|recover#image]].</p>
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You can now eject the <span class="guilabel">TailsData</span> volume in the
<span class="application">Files</span> browser and unplug the USB stick that
has your broken Tails on it.
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If unlocking your Persistent Storage from another Tails USB stick fails, you might be able to recover some or most of your data from a partition image using advanced forensics tools.
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We are not providing step-by-step instructions, but you can adapt our instructions on [[recovering data from the Persistent Storage when it has file system errors|fsck]]:
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Start on your new Tails and save a partition image of the Persistent Storage of your broken Tails to an external hard disk.
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