Exit Zen
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<p>If instead, your Tails USB stick doesn't start, refer to our instructions on
[[recovering data from the Persistent Storage when Tails doesn't
start|recover]].</p>
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Using `ddrescue` is more difficult but is better than the *Disks* utility to
recover data if the hardware of your USB stick is failing.
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<h2 id="disks">Creating a partition image using the <i>Disks</i> utility</h2>
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When the hardware of your USB stick is not failing, using the *Disks* utility is the simplest way of creating a partition image of your Persistent Storage.
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[[Set up an administration password|doc/first_steps/welcome_screen/administration_password]].
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Choose to start without unlocking your Persistent Storage.
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Choose **Applications&nbsp;▸ Files** to open the *Files* browser.
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Plug in the hard disk on which you want to save the partition image of your Persistent Storage. You need as much free space as the size of your Persistent Storage, usually 8&nbsp;GB less than your Tails USB stick.
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A new disk appears in the sidebar of the *Files* browser.
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Right-click (on Mac, click with two fingers) on the new volume that appeared in the sidebar of the *Files* browser and choose *Properties* in the shortcut menu.
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Take note of the free space in the disk.
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<h3 id="identify">Identifying your Persistent Storage in the <i>Disks</i> utility</h3>
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Choose **Applications&nbsp;▸ Utilities&nbsp;▸ Disks** to open the *Disks* utility.
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In the left pane of the *Disks* utility, identify your Tails USB stick in the list of storage devices.
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Verify its brand and size.
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In the left pane, click on the storage device that corresponds to your Tails USB stick.
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In the right pane, this storage device should have 2 volumes, corresponding to 2 partitions on the USB stick.
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1 volume with a **TAILS** label and **FAT** content.
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This volume corresponds to the system partition of your Tails.
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1 volume with a **TailsData** label and **LUKS** content.
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