Exit Zen
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Choose **Applications ▸ Files** to open the *Files* utilitybrowser.
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Choose **Applications ▸ Files** to open the *Files* browser.
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A new disk appears in the sidebar of the *Files* utilitybrowser.
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A new disk appears in the sidebar of the *Files* browser.
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Right-click (on Mac, click with two fingers) on the new volume that appeared in the sidebar of the *Files* utilitybrowser and choose *Properties* in the shortcut menu.
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Right-click (on Mac, click with two fingers) on the new volume that appeared in the sidebar of the *Files* browser and choose *Properties* in the shortcut menu.
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In the **Enter passphrase to unlock** dialog, enter the passphrase of your Persistent Storage.
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In the **Authentication Required** dialog, enter your administration password.
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Choose **[[!img lib/system-run.png alt="Additional partition options" class=symbolic link="no"]] ▸ Create Partition Image**.
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In the **Create Disk Image** dialog:
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In the **Name** field, specify *persistent-storage.img*.
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In the **Save in Folder** menu, choose the external disk to which you want to save the partition image.
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Click the **Start Creating** button.
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In the *Files* utilitybrowser, navigate to the folder of the external hard where you want to save the partition image of your Persistent Storage.
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In the *Files* browser, navigate to the folder of the external hard where you want to save the partition image of your Persistent Storage.
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If bad areas were reported, try leaving your USB stick to rest for some minutes and executing the same `ddrescue` command again to copy more data.
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We recommend that you replace your USB stick and [[copy the partition image
to a new USB stick|fsck#copy]] after you execute `ddrescue` several times.
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If no bad areas were reported or if the same bad areas were reported after several executions of the `ddrescue` command, it means that all the data that could be rescued was copied to the partition image.
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Shut down Tails.
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You can now safely start [[recovering data from the Persistent
Storage|fsck#welcome]].
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<h1 id="recover">Recovering data from the Persistent Storage</h1>
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After [[creating a partition image|fsck#image]], you can safely try to recover data from your Persistent Storage without risking erasing more data.
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[[Repairing the file system from the Welcome Screen|fsck#welcome]]
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If the hardware of your USB stick is not failing, repairing the file system
from the Welcome Screen is likely the easiest technique.
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