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If you have problems fixing the clock, you can instead try to restart Tails and choose to [[connect to Tor automatically|tor#automatic]]. When connecting to Tor automatically, Tails fixes the clock automatically by connecting to the captive portal detection service of [Fedora](http://fedoraproject.org/static/hotspot.txt) before connecting to Tor.
 
<h2 id="portal">You need to sign in to the network</h2>
 
[[!inline pages="doc/anonymous_internet/unsafe_browser/captive_portal.inline" raw="yes" sort="age"]]
[[!inline pages="doc/anonymous_internet/unsafe_browser/captive_portal.inline.tr" raw="yes" sort="age"]]
To sign in to a network using a captive portal:
 
In the error screen of the *Tor Connection* assistant, choose **Try Signing in to the Network**.
 
Wait until the *Unsafe Browser* starts.
 
Follow the instructions on the home page of the *Unsafe Browser*.
 
<h2 id="bridge">You need to configure a Tor bridge</h2>
 
[[!inline pages="doc/anonymous_internet/tor/bridge.inline" raw="yes" sort="age"]]
 
<h2 id="stuck">The progress bar gets stuck around 50%</h2>
 
When using a custom Tor *obfs4* bridge, the progress bar of *Tor Connection* sometimes gets stuck halfway through and becomes extremely slow.
 
[[!img stuck.png link="no" alt=""]]
 
To fix this, you can either:
 
Close and reopen *Tor Connection* to speed up the initial connection.
 
Try with [[another bridge|troubleshoot#bridge]].
 
<div class="bug">
<div class="bug">
<!--
 
On 2025-09-04, the Anticensorship Team believed that there were still many bridges with an obfs4 version earlier than 0.0.12.
 
Their "transport-info" info in cached-extrainfo is too new to give us reliable information.
 
-->
 
<p>This issue only affects outdated <i>obfs4</i> bridges and does not happen with
<i>obfs4</i> bridges that run version 0.0.12 or later.</p>
 
</div>
</div>
<h2 id="broken">The bridge is no longer operational</h2>
 
It is possible that the bridge that you entered is no longer working.
 
<h2 id="incorrect">You did not enter the bridge correctly</h2>
 
You can use *obfs4* and *WebTunnel* bridges in Tails right now.
 
An *obfs4* bridge looks like:
 
obfs4 1.2.3.4:1234 B0E566C9031657EA7ED3FC9D248E8AC4F37635A4 cert=OYWq67L7MDApdJCctUAF7rX8LHvMxvIBPHOoAp0+YXzlQdsxhw6EapaMNwbbGICkpY8CPQ iat-mode=0
 
A *WebTunnel* bridge looks like:
 
webtunnel [1234:567:890a:bcde:f123:4567:890a:bcde]:443 5F55B60FF2AEA996B5109BC338FC5F2BCA696F52 url=https://example.com/webtunnel ver=0.0.1
 
You need to enter the entire line, not just the IP address and port combination.
 

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xin

Translation approved
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<div class="bug">
05/21/2024
xin

Translation added
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<div class="bug">
03/29/2023
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Contributor joined 03/29/2023
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String information

Source string description
type: Plain text
Flags
no-wrap
Unit identifier
591770
String age
11/29/2022
Last updated
03/26/2026
Source string age
11/29/2022
Translation file gettext PO file
wiki/src/doc/anonymous_internet/tor/troubleshoot.tr.po, string 23