None

Alert triggered

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
Repository outdated. a year ago
None

Alert triggered

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
Repository outdated. a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
See you on [[tails-support-private@boum.org|about/contact#tails-support-private]]!
Ens veiem a [[tails-support-private@boum.org|about/contact#tails-support-private]]!
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
The major downside of closing tails-support@boum.org is that it was a good place for developers to have some feedback on the recurrent problems faced by users. We want to solve this while working on a [request tracker for our help desk](https://tails.net/blueprint/RT_for_help_desk/).
El principal inconvenient de tancar tails-support@boum.org és que era un bon lloc perquè els desenvolupadors tinguessin comentaris sobre els problemes recurrents als quals s'enfronten els usuaris. Volem resoldre això mentre treballem en un [seguidor de sol·licituds per al nostre servei d'ajuda](https://tails.net/blueprint/RT_for_help_desk/).
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
Duplicate work between tails-support-private@boum.org and tails-support@boum.org as people often write to both.
Duplica la feina entre tails-support-private@boum.org i tails-support@boum.org, ja que la gent sovint escriu a tots dos correus.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
Sensitive to ask for more technical information about the problem, such as logs, as they are harder for the person reporting the error to share with us and also raises privacy concerns.
És sensible demanar més informació tècnica sobre el problema, com ara els registres, ja que és més difícil que la persona que informa de l'error comparteixi amb nosaltres i també planteja problemes de privadesa.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
Complicated to make sure that both the list and the sender receive our answers.
Sigui complicat assegurar-nos que tant la llista com el remitent reben les nostres respostes.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
Having a public mailing list also makes it:
Tenir una llista de correu pública també fa que:
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
This is not really working either as the archive of the mailing list
are hard to search and reuse and it's easier to point people to
the documentation, known issues, or FAQ.
Això tampoc funciona realment ja que l'arxiu de la llista de correu
és difícil de cercar i reutilitzar i és més fàcil apuntar a la gent a
la documentació, als problemes coneguts o a les PMF.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
- Build a public database to make it easy to consult or reuse previous answers.
- Crear una base de dades pública per facilitar la consulta o la reutilització de respostes anteriors.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
This is not really working either as most of the threads are still
answered by our help desk or other core
contributors.
Això tampoc funciona realment, ja que la majoria dels missatges encara estan
sent contestats pel nostre servei d'ajuda o altres
col·laboradors del nostre equip.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
- Build a community of people doing user support outside of our team.
- Crear una comunitat de persones que fan suport als usuaris fora del nostre equip.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
This is not really working as tails-support-private@boum.org still
has 12 times more traffic than tails-support@boum.org.
Això no funciona realment, ja que tails-support-private@boum.org encara
té 12 vegades més trànsit que tails-support@boum.org.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
The idea behind having a public space for user support was to:
La idea darrere de tenir un espai públic d'assistència als usuaris era:
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
We decided to close tails-support@boum.org, the public mailing list for user support which [was created in 2013](https://tails.net/news/tails-support/) after closing the forum that we had on this website.
Hem decidit tancar tails-support@boum.org, la llista de correu pública per a l'assistència als usuaris que [va ser creada el 2013](https://tails.net/news/tails-support/) després de tancar el fòrum que teníem en aquest lloc web.
a year ago
victordargallo

Suggestion added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
[[!meta title="Closing tails-support@boum.org"]]
[[!meta title="Tancament de tails-support@boum.org"]]
a year ago
None

License changed

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
The license of the "Tails/wiki/src/news/closing_tails-support.*.po" component was changed from GPL-3.0-only to GPL-3.0-or-later. a year ago
xin

Translation approved

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
[[!meta date="Wed, 07 Jun 2017 12:34:56 +0000"]]
[[!meta date="Wed, 07 Jun 2017 12:34:56 +0000"]]
a year ago
xin

Contributor joined

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
Contributor joined a year ago
None

Resource updated

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Chinese (Taiwan) (zh_TW)
The "/app/data/vcs/tails/index/wiki/src/news/closing_tails-support.zh_TW.po" file was changed. a year ago

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