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<p class="command">cat /run/live-additional-software/log</p>
 
2 weeks ago
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To show the log, execute the following command in a *Terminal*.
 
2 weeks ago
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To configure your additional software, choose **Applications&nbsp;▸ Persistent Storage** and click on the [[!img lib/emblem-system.png class="symbolic" link="no"]] button of the **Additional Software** feature.
 
2 weeks ago
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[[!img additional_software.png link="no" class="screenshot" alt="Notification: The installation of your additional software failed"]]
 
2 weeks ago
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When installing additional software from your Persistent Storage fails, the **Configure** and **Show Log** buttons in the notification don't work.
 
2 weeks ago
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<h1 id="issues">Known issues</h1>
 
2 weeks ago
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Apply all upgrades as requested.
 
2 weeks ago
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If you are not running Tails [[!inline pages="inc/stable_amd64_version" raw="yes" sort="age"]], click **Check for Upgrades**.
 
2 weeks ago
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Send us the file *tails-debugging-info* by [[email|support/talk]].
 
2 weeks ago
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Copy the file *tails-debugging-info* from your *Home* directory to an external USB stick.
 
2 weeks ago
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<p class="command">sudo tails-debugging-info > /home/amnesia/tails-debugging-info</p>
 
2 weeks ago
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Execute the following command:
 
2 weeks ago
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Open a *Terminal*.
 
2 weeks ago
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<h2 id="report">Reporting us the problem</h2>
 
2 weeks ago
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<h2 id="repair">Repairing your Tails USB stick</h2>
 
2 weeks ago
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If you set up an [[administration password|first_steps/welcome_screen/administration_password]] when starting Tails and are comfortable with the command line, please [[report the problem to us|install#report]] before repairing your Tails USB stick.
 
2 weeks ago
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If another error occur while upgrading or if your Tails USB stick fails to start after an automatic upgrade, we recommend that you do a manual upgrade instead. See below.
 
2 weeks ago

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