2. Tails
3. wiki/src/news/improving_in_latam.*.po
4. Portuguese
5. Zen

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	English type: Plain text [[!meta title="Improving Tails for human rights defenders in Latin America"]]
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	English type: Plain text Between 2021 and 2023 Tails, [Tor](https://torproject.org/), and the [Guardian Project](https://guardianproject.info/) partnered to organize training and usability tests in Ecuador, Mexico, and Brazil. Our goals were to:
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	English type: Bullet: '- ' Promote our digital security tools and train human rights defenders in the Global South.
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	English type: Plain text - Learn from their experiences and needs to help us prioritize future work.
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	English type: Plain text - Improve the usability of our tools based on their feedback.
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	English type: Title = Usability tests and improvements
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	English type: Plain text We conducted 4 rounds of in-person moderated usability tests in Mexico, Brazil, and Ecuador to identify usability issues in the features of Tails that are most important to new users:
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	English type: Plain text - Installation
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	English type: Plain text - Tor Connection
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	English type: Plain text The DesignOps tools that we used to organize these usability tests are all [[publicly available on our website|contribute/how/user_experience]].
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	English type: Plain text The detailed methodology for each of the usability tests is explained in the corresponding GitLab issues, linked below.
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	English type: Plain text In December 2021 in Mexico, we learned that the tools for new users to install Tails worked well, but several people got lost while navigating the instructions on the website.
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	English type: Plain text Based on these findings, we restructured our installation pages and fixed 30 usability issues on the website.
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	English type: Plain text We tested these improvements in August 2022 in Brazil and confirmed that the new installation pages were much easier to follow. Only 1 out of 4 participants had trouble installing Tails on their own. All participants could start Tails and connect to the Tor network easily.
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	English type: Plain text Details:
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	English type: Bullet: '- ' Usability tests of first-time use in Mexico ([[!tails_ticket 18074]])
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	English type: Bullet: ' * ' [Summary of findings](https://gitlab.tails.boum.org/tails/tails/-/issues/18074#note_210738)
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	English type: Bullet: ' * ' [Detailed findings](https://gitlab.tails.boum.org/tails/ux/-/raw/master/first-time/rainbow_table_installation_2021_08_Mexico.fods?inline=false)
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	English type: Bullet: '- ' Usability tests of first-time use in Brazil ([[!tails_ticket 18784]])
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	English type: Bullet: ' * ' [Summary of findings](https://lists.autistici.org/message/20221012.181235.a673efeb.en.html)
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