> Tails embodies the successful collaboration of developers, trainers, > security professionals towards tackling the spectrum of user needs -- > from usability to security -- in high-risk environments.
In May 2014, the UX team at [NUMA Paris](https://web.archive.org/web/20140524130455/http://events.numaparis.com/Evenements/Apero-Experience-Utilisateur-Tails-The-Amnesic-Incognito-Live-System)invited us to organize a usability testing session of Tails with journalists. We asked participants to do slightly complex tasks such as establishing an encrypted conversation with someone else using *Pidgin*.Reality hit us hard when all the journalists in the room encountered problems to either install, start, or connect Tails to Tor. We realized that, despite having laid down most of the core features in Tails 1.0, we still had a lot of work to do to make Tails easy to use by most people.
