In January, we completely changed the Tails installation procedure.Tails is now downloaded as a *USB image*: an exact copy of the data as it is written to the USB stick.
This made the installation experience better for all operating systems and particularly easier and much faster for less tech-savvy users of Windows and macOS.
We explained better how to troubleshoot failing Wi-Fi, an issue unfortunately quite common, especially on Mac, and documented which Wi-Fi USB adapters work well in Tails.
We created a [[boot menu animation|install/windows#animation]] to visualize how to start Tails on PC and clarified related troubleshooting instructions.
To continue making Tails more accessible to users globally, we built a [[translation platform|https://translate.tails.net/]] for our website.Since then, people started translations in Arabic, Catalan, Traditional and Simplified Chinese, Polish, Russian, Serbian, and Turkish.
2019 was also a year of heavy maintenance work, as always. Keeping alive a tool like Tails consists mostly of many tasks that are not very exciting: publishing new releases every 6 weeks, updating Tails and our infrastructure to new versions of Debian and other software that we use, fixing small issues as they are reported to us, and implementing the many small improvements that make Tails easier to use.