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[[!meta title="Error Reading Data from Tails USB Stick"]]
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This page applies in 2 situations:
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- If you get the following error message when starting Tails:
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Error reading data from your Tails USB stick.
Please visit https://tails.net/ioerror for troubleshooting.
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- If you get the following notification while using Tails:
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Error Reading Data from Tails USB Stick
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The hardware of your USB stick is probably failing.
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We recommend that you reinstall Tails on a different USB stick
and recover the data from your Persistent Storage as soon as possible.
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These alerts are displayed when Tails detects a problem reading or writing to your USB stick. Most likely, these alerts mean that the hardware of your USB stick is failing and might completely break soon.
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You should stop using this USB stick for Tails and install a new one.
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If you don't have a Persistent Storage on this USB stick, we recommend that you [[reinstall Tails|install]] on a new USB stick.
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If you have a Persistent Storage on this USB stick, we recommend that you stop using this Tails immediately, reinstall Tails on a new USB stick, and recover the data from your Persistent Storage as soon as possible.
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To do so, follow our instructions on [[recovering the Persistent Storage from
a broken Tails|doc/persistent_storage/recover]].
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