Exit Zen
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[[!meta title="Reporting an error using WhisperBack"]]
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[[!meta title="Reporting an error using WhisperBack"]]
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Reporting bugerrors is a great way of helping us improve Tails.
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Reporting errors is a great way of helping us improve Tails.
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Remember that **tThe more effectively you report a bug**n error, the more likely we are to fix it.
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The more effectively you report an error, the more likely we are to fix it.
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<h1 id="already-known">Check if the bugerror is already known</h1>
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<h1 id="known">Check if the error is already known</h1>
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<h1 id="whisperback">Use Reporting an error using <i>WhisperBack</i></h1>
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<h1 id="whisperback">Reporting an error using <i>WhisperBack</i></h1>
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<h1 id="useful-bug-report">How to*WhisperBack* helps you write a useful bugerror report</h1>
.
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*WhisperBack* helps you write a useful error report.
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OptionalYou can also enter an email address.
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You can also enter an email address.
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aA **key ID**, if theyour key is available on public key servers<https://keys.openpgp.org/>
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A **key ID**, if your key is available on <https://keys.openpgp.org/>
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aA **link to the key**, if theyour key is available elsewhere on the web
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A **link to the key**, if your key is available elsewhere on the web
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aA **public key block**, if theyour key is not publicly available
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A **public key block**, if your key is not publicly available
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You can also have a look at the <span class="guilabel">t**Technical dDetails
to** that are include</span>d in your bug report. It willThey give us information about
 your hardware, your version of Tails, and the startup procesall the errors that happened since you started Tails.
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You can have a look at the **Technical Details** that are included in your report. They give us information about your hardware, your version of Tails, and all the errors that happened since you started Tails.
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SClick **Send** to send your report.
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Click **Send** to send your report.
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<h1 id="debian">Reproducing the bugerror in Debian (for advanced users)</h1>
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<h1 id="debian">Reproducing the error in Debian (for advanced users)</h1>
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It is very useful for us to know if your bugerror only affects Tails or also affects Debian, on which Tails is based.
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It is very useful for us to know if your error only affects Tails or also affects Debian, on which Tails is based.
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Doing so takes much more time so, in doubt, report your bugerror as instructed earlier and wait for guidance from our help desk.
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Doing so takes much more time so, in doubt, report your error as instructed earlier and wait for guidance from our help desk.
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If your bugerror also affects Debian *stable*, then it will have tothe problem must be fixed in Debian directly and not in Tails.
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If your error also affects Debian *stable*, then the problem must be fixed in Debian directly and not in Tails.
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If your bugerror affects Debian *stable* but not Debian *testing*, then ithe problem might have been solved already in Debian.
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If your error affects Debian *stable* but not Debian *testing*, then the problem might have been solved already in Debian.
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Debian also distributes images (*Debian live*)*live* images that you can install on a USB stick using the same installation procedure as for installing Tails.
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Debian also distributes *live* images that you can install on a USB stick using the same installation procedure as for installing Tails.
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ILive images for theDebian stable version of Debian, on which Tails is based, are available on:
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Live images for Debian stable, on which Tails is based, are available on:
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ILive images for the testing version of Debian are available on:
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Live images for the testing version of Debian are available on:
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