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Try the technique using the [[*Disks* utility|fsck#disks]] first, then the
technique using [[`ddrescue`|fsck#ddrescue]] if needed.
 
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Start on your new Tails and save a partition image of the Persistent Storage of your broken Tails to an external hard disk.
 
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We are not providing step-by-step instructions, but you can adapt our instructions on [[recovering data from the Persistent Storage when it has file system errors|fsck]]:
 
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<h1 id="image">Recovering from a partition image using forensics tools</h1>
 
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<p>If no encrypted volume appears, try [[recovering from a partition image
using forensics tools|recover#image]].</p>
 
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The process described below overwrites the contents and configuration of the new Persistent
Storage. So, it does not matter which features you turn on after creating
the Persistent Storage.
 
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<h1 id="rsync">Unlocking from another Tails and copying using <span class="code">rsync</span></h1>
 
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Refer to our instructions on how to do a manual upgrade, either:
 
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<h1 id="upgrade">Doing a manual upgrade</h1>
 
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If unlocking your Persistent Storage from another Tails USB stick fails, you
might be able to recover some or most of your data from a partition image
using advanced forensics tools.
 
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[[Recovering from a partition image using forensics tools|recover#image]]
 
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If doing a manual upgrade doesn't work, you might be able to unlock your
Persistent Storage from another Tails USB stick and copy its content using
`rsync` on the command line.
 
a year ago
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[[Unlocking from another Tails and copying using `rsync`|recover#rsync]]
 
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Doing a manual upgrade of your broken Tails might allow you to start your
USB stick again and use your Persistent Storage like before.
 
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[[Doing a manual upgrade|recover#upgrade]]
 
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We are presenting here 3 recovery techniques that work in different cases. We recommend that you try the 3 techniques one after the other.
 
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<p>If instead, your Tails USB stick does start but the Persistent Storage fails
to unlock, refer to our instructions on [[recovering data from the Persistent
Storage when it has file system errors|fsck]].</p>
 
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<div class="next">
<div class="tip">
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If your Tails becomes broken, for example, if it no longer starts, follow these instructions to recover data from your Persistent Storage.
 
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[[!meta title="Recovering data from the Persistent Storage when Tails doesn't start"]]
 
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