None

Source string added
It is very useful for us to know if your error only affects Tails or also affects Debian, on which Tails is based.
02/27/2024
None

Source string added
<h1 id="debian">Reproducing the error in Debian (for advanced users)</h1>
02/27/2024
None

Source string added
Save your report from the *Text Editor* to the other USB stick.
02/27/2024
None

Source string added
In the **Technical Details** tab, copy everything from the **Debugging Information** section and paste it into the *Text Editor*.
02/27/2024
None

Source string added
In the **Technical Details** tab, copy everything from the **Headers** section and paste it into the *Text Editor*.
02/27/2024
None

Source string added
Plug in another USB stick to be able to open your report outside of Tails.
02/27/2024
None

Source string added
Click **Send** to send your report.
02/27/2024
None

Source string added
You can have a look at the **Technical Details** that are included in your report. They give us information about your hardware, your version of Tails, and all the errors that happened since you started Tails.
02/27/2024
None

Source string added
A **public key block**, if your key is not publicly available
02/27/2024
None

Source string added
A **link to the key**, if your key is available elsewhere on the web
02/27/2024
None

Source string added
A **key ID**, if your key is available on <https://keys.openpgp.org/>
02/27/2024
None

Source string added
You can specify either:
02/27/2024
None

Source string added
Optionally, enter your OpenPGP public key, if you want us to write back to you in an encrypted email.
02/27/2024
None

Source string added
But giving us your email address also makes it possible for your email
provider to know that you are using Tails, if we write back to you.
02/27/2024
None

Source string added
Giving us an email address allows us to ask you for more information if we
need it. This is the case for the vast majority of reports.
02/27/2024
None

Source string added
**Write clearly and precisely.**
02/27/2024
None

Source string added
Write down the exact error messages.
02/27/2024
None

Source string added
**Describe the error in detail.**
02/27/2024
None

Source string added
Our team needs to be able to reproduce the error to know whether we really
fixed it.
02/27/2024
None

Source string added
**Tell us exactly how to make the error happen again.**
02/27/2024

Search