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But giving us your email address also makes it possible for your email
provider to know that you are using Tails, if we write back to you.
 
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Giving us an email address allows us to ask you for more information if we
need it. This is the case for the vast majority of reports.
 
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**Write clearly and precisely.**
 
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Write down the exact error messages.
 
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**Describe the error in detail.**
 
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Our team needs to be able to reproduce the error to know whether we really
fixed it.
 
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**Tell us exactly how to make the error happen again.**
 
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*WhisperBack* helps you write a useful error report.
 
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*WhisperBack* allows you to report errors anonymously from inside Tails. Reports
are sent to us encrypted and over the Tor network.
 
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<h1 id="whisperback">Reporting an error using <i>WhisperBack</i></h1>
 
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You might already find help on our [[support pages|support]].
 
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<h1 id="known">Check if the error is already known</h1>
 
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The more effectively you report an error, the more likely we are to fix it.
 
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[[!meta title="Reporting an error using WhisperBack"]]
 
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The “wiki/src/doc/first_steps/whisperback.tr.po” file was changed. 05/14/2024
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<https://cdimage.debian.org/images/weekly-live-builds/amd64/iso-hybrid/>
 
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Live images for the testing version of Debian are available on:
 
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Download the file that ends with *amd64-gnome.iso* to have the GNOME desktop.
 
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<https://cdimage.debian.org/images/release/current-live/amd64/iso-hybrid/>
 
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Live images for Debian stable, on which Tails is based, are available on:
 
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