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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
See you on [[tails-support-private@boum.org|doc/about/contact#tails-support-private]]!
6 days ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
Reduce the amount of work for our help desk behind [[tails-support-private@boum.org|doc/about/contact#tails-support-private]] (which is encrypted and also receives [[*WhisperBack* reports|doc/first_steps/whisperback]]).
6 days ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
Build a public database to make it easy to consult or reuse previous answers.
3 weeks ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
Build a community of people doing user support outside of our team.
3 weeks ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
The major downside of closing tails-support@boum.org is that it was a good place for developers to have some feedback on the recurrent problems faced by users. We want to solve this while working on a [request tracker for our help desk](https://tails.net/blueprint/RT_for_help_desk/).
2 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. English
We decided to close tails-support@boum.org, the public mailing list for user support which [was created in 2013](https://tails.net/news/tails-support/) after closing the forum that we had on this website.
2 years ago

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