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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Persian
The "wiki/src/news/closing_tails-support.fa.po" file was changed. 7 years ago
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Resource updated

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Spanish
The "wiki/src/news/closing_tails-support.es.po" file was changed. 7 years ago
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Resource updated

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. German
The "wiki/src/news/closing_tails-support.de.po" file was changed. 7 years ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. German
[[!meta date="Wed, 07 Jun 2017 12:34:56 +0000"]]
7 years ago
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Resource updated

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Catalan
The "wiki/src/news/closing_tails-support.ca.po" file was changed. 7 years ago
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Resource updated

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
The "wiki/src/news/closing_tails-support.ar.po" file was changed. 7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
Having a public mailing list also makes it:
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
- Build a public database to make it easy to consult or reuse previous answers.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
This is not really working either as most of the threads are still
answered by our help desk or other core
contributors.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
- Build a community of people doing user support outside of our team.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
This is not really working as tails-support-private@boum.org still
has 12 times more traffic than tails-support@boum.org.
7 years ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
This is not really working either as the archive of the mailing list
are hard to search and reuse and it's easier to point people to
the documentation, known issues, or FAQ.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
Complicated to make sure that both the list and the sender receive our answers.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
Sensitive to ask for more technical information about the problem, such as logs, as they are harder for the person reporting the error to share with us and also raises privacy concerns.
7 years ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
Duplicate work between tails-support-private@boum.org and tails-support@boum.org as people often write to both.
7 years ago
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  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
See you on [[tails-support-private@boum.org|about/contact#tails-support-private]]!
7 years ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
[[!meta title="Closing tails-support@boum.org"]]
7 years ago
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Source string added

  1. Tails
  2. wiki/src/news/closing_tails-support.*.po
  3. Arabic
The idea behind having a public space for user support was to:
7 years ago

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