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If the Persistent Storage of your broken Tails is recognized,
a new encrypted volume appears in the sidebar of the
*Files* browser. Click on it and enter the
passphrase of your broken Tails to unlock the volume.
 
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Plug in the USB stick that has your broken Tails on it.
 
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</div>
 
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<p>Make sure that all applications are closed before continuing with these
instructions. Otherwise, the Persistent Storage might not be properly
recovered from your broken Tails.</p>
 
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<div class="caution">
 
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The process described below overwrites the contents and configuration of the new Persistent
Storage. So, it does not matter which features you turn on after creating
the Persistent Storage.
 
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Close the Persistent Storage settings after creation, when the list of features is displayed.
 
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[[Create a Persistent Storage.|persistent_storage/create]]
 
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When starting Tails, [[set up an administration password|doc/first_steps/welcome_screen/administration_password]].
 
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Install Tails on a new USB stick onto which you want to recover your Persistent Storage. Make sure that this new USB stick is at least as large as the USB stick that has your broken Tails on it.
 
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<h1 id="rsync">Unlocking from another Tails and copying using <span class="code">rsync</span></h1>
 
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Refer to our instructions on how to do a manual upgrade, either:
 
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<h1 id="upgrade">Doing a manual upgrade</h1>
 
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If unlocking your Persistent Storage from another Tails USB stick fails, you
might be able to recover some or most of your data from a partition image
using advanced forensics tools.
 
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[[Recovering from a partition image using forensics tools|recover#image]]
 
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If doing a manual upgrade doesn't work, you might be able to unlock your
Persistent Storage from another Tails USB stick and copy its content using
`rsync` on the command line.
 
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[[Unlocking from another Tails and copying using `rsync`|recover#rsync]]
 
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Doing a manual upgrade of your broken Tails might allow you to start your
USB stick again and use your Persistent Storage like before.
 
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[[Doing a manual upgrade|recover#upgrade]]
 
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We are presenting here 3 recovery techniques that work in different cases. We recommend that you try the 3 techniques one after the other.
 
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