The DesignOps tools that we used to organize these usability tests are all [[publicly available on our website|contribute/how/user_experience]].

The detailed methodology for each of the usability tests is explained in the corresponding GitLab issues, linked below.

Usability tests of first-time use in Mexico ([[!tails_ticket 18074]])

[Summary of findings](https://gitlab.tails.boum.org/tails/tails/-/issues/18074#note_210738)

[Detailed findings](https://gitlab.tails.boum.org/tails/ux/-/raw/master/first-time/rainbow_table_installation_2021_08_Mexico.fods?inline=false)

Usability tests of first-time use in Brazil ([[!tails_ticket 18784]])

[Summary of findings](https://lists.autistici.org/message/20221012.181235.a673efeb.en.html)

[Detailed findings](https://gitlab.tails.boum.org/tails/ux/-/blob/master/first-time/rainbow_table_installation_2022_08_Sao_Paulo.fods?inline=false)

In August 2022 in Brazil, we tested the usability of Tor Connection when accessing the Tor network is blocked by censorship or by a captive portal.

Despite the many usability issues that we fixed since the first release of Tor Connection, 3 test participants out of 4 failed to connect when access to the Tor network was blocked.

Since then we fixed 14 usability issues affecting Tor Connection: to understand better why connecting to Tor fails, to make it easier to configure a Tor bridge, and to make it easier to sign in to a network using a captive portal.

Usability tests of Tor Connection ([[!tails_ticket 18762]])

[Summary of findings](https://lists.autistici.org/message/20221012.140611.7e58f067.en.html)

[Detailed findings](https://gitlab.tails.boum.org/tails/ux/-/raw/master/network/rainbow_table_tor_connection_2022_08_Sao_Paulo.ods?inline=false)

In March 2023 in Ecuador, we tested the usability of the new Persistent Storage, which was released in Tails in December 2022.

We didn't find any serious usability issues in the new Persistent Storage. The fact that people don't have to restart to create and enable the Persistent Storage and that their data (eg. Wi-Fi password) is stored on creation were huge improvements compared to the old Persistent Storage.

March 2023: Usability tests of the new Persistent Storage ([[!tails_ticket 18648]])

[Summary of findings](https://lists.autistici.org/message/20230510.091842.23ed75ba.en.html)

[Detailed findings](https://gitlab.tails.boum.org/tails/ux/-/raw/master/persistent%20storage/rainbow_table_persistent_storage_2023_03_Ecuador.fods?inline=false)

Trainings