[[!meta title="Recovering data from the Persistent Storage when Tails doesn't start"]]
2
If your Tails becomes broken, for example, if it no longer starts,you can follow these instructions to try to rescuerecover data from your Persistent Storage.
If your Tails becomes broken, for example, if it no longer starts, follow these instructions to recover data from your Persistent Storage.
7
<p>It is advisable toWe recommend you always keep a current backup of your Persistent Storage. To learn how to create a backup of your Persistent Storage, see our [[instructions on how to back up your Persistent Storage to another Tails USB stick|doc/first_steps/persistence/backup]].</p>
<p>We recommend you always keep a current backup of your Persistent Storage. To learn how to create a backup of your Persistent Storage, see our [[instructions on how to back up your Persistent Storage to another Tails USB stick|backup]].</p>
24
Install Tails on a new USB stick onto which you want to rescuecover your Persistent Storage. Make sure that this new USB stick is at least as large as the USB stick that has your broken Tails on it.
Install Tails on a new USB stick onto which you want to recover your Persistent Storage. Make sure that this new USB stick is at least as large as the USB stick that has your broken Tails on it.
25
Restart on your newWhen starting Tails, [[set up an [[administration password|doc/first_steps/welcome_screen/administration_password]], and unlock the Persistent Storage.
When starting Tails, [[set up an administration password|doc/first_steps/welcome_screen/administration_password]].
27
WhenClose the Persistent Storage settings shows the list of possible features, click **Save** and exit. after creation, when the list of features is displayed.
Close the Persistent Storage settings after creation, when the list of features is displayed.
28
The process described below overwridtes the contents and configuration of the new Persistent Storage. So, it does not matter which features you turn on whenafter creating the Persistent Storage.
The process described below overwrites the contents and configuration of the new Persistent Storage. So, it does not matter which features you turn on after creating the Persistent Storage.
30
<p>Make sure that all applications are closed before continuing with these instructions. Otherwise, the Persistent Storage might not be properly rescucovered from your broken Tails.</p>
<p>Make sure that all applications are closed before continuing with these instructions. Otherwise, the Persistent Storage might not be properly recovered from your broken Tails.</p>
34
AIf the Persistent Storage of your broken Tails is recognized, a new encrypted volume appears in the sidebar of the <span class="application">Files</span>*Files* browser. Click on it and enter the passphrase of your broken Tails to unlock the volume.
If the Persistent Storage of your broken Tails is recognized, a new encrypted volume appears in the sidebar of the *Files* browser. Click on it and enter the passphrase of your broken Tails to unlock the volume.
35
The Persistent Storage of your broken Tails shows up as <span class="guilabel">**TailsData</span>**.
The Persistent Storage of your broken Tails shows up as **TailsData**.
38
1. Choose <span class="menuchoice"> <span class="guimenu">Applications</span> ▸ <span class="guisubmenu">System Tools</span> ▸ <span class="guimenuitem">Root Terminal</span> </span> to open a terminal with administration rights.
1. Choose <span class="menuchoice"> <span class="guimenu">Applications</span> ▸ <span class="guisubmenu">System Tools</span> ▸ <span class="guimenuitem">Root Terminal</span> </span> to open a terminal with administration rights.
39
Execute the following command to rescuecover the Persistent Storage of your broken Tails to your new Tails:
sent 32.32M bytesreceived 1.69K bytes21.55M bytes/sec total size is 32.30Mspeedup is 1.00
43
You can now eject the <span class="guilabel">TailsData</span> volume in the <span class="application">Files</span> browser and unplug the USB stick that has your broken Tails on it.
You can now eject the <span class="guilabel">TailsData</span> volume in the <span class="application">Files</span> browser and unplug the USB stick that has your broken Tails on it.
49
Execute the following command to rescueStart on your new Tails and save a partition image of the Persistent Storage of your broken Tails to your new Tails:an external hard disk.