[[!meta title="Reporting an error using WhisperBack"]]

[[!meta title="Reporting an error using WhisperBack"]]

Reporting bugerrors is a great way of helping us improve Tails.

Reporting errors is a great way of helping us improve Tails.

Remember that **tThe more effectively you report a bug**n error, the more likely we are to fix it.

The more effectively you report an error, the more likely we are to fix it.

<h1 id="already-known">Check if the bugerror is already known</h1>

<h1 id="known">Check if the error is already known</h1>

<h1 id="whisperback">Use Reporting an error using <i>WhisperBack</i></h1>

<h1 id="whisperback">Reporting an error using <i>WhisperBack</i></h1>

You can also start it from the menu To start *WhisperBack*, choose **Applications**&nbsp;▸ **System Tools**&nbsp;▸ **WhisperBack Error Reporting**.

To start *WhisperBack*, choose **Applications**&nbsp;▸ **System Tools**&nbsp;▸ **WhisperBack Error Reporting**.

<h1 id="useful-bug-report">How to*WhisperBack* helps you write a useful bugerror report</h1>
.

*WhisperBack* helps you write a useful error report.

OptionalYou can also enter an email address.

You can also enter an email address.

aA **key ID**, if theyour key is available on public key servers<https://keys.openpgp.org/>

A **key ID**, if your key is available on <https://keys.openpgp.org/>

aA **link to the key**, if theyour key is available elsewhere on the web

A **link to the key**, if your key is available elsewhere on the web

aA **public key block**, if theyour key is not publicly available

A **public key block**, if your key is not publicly available

You can also have a look at the <span class="guilabel">t**Technical dDetails
to** that are include</span>d in your bug report. It willThey give us information about
your hardware, your version of Tails, and the startup procesall the errors that happened since you started Tails.

You can have a look at the **Technical Details** that are included in your report. They give us information about your hardware, your version of Tails, and all the errors that happened since you started Tails.

SClick **Send** to send your report.

Click **Send** to send your report.

<h1 id="debian">Reproducing the bugerror in Debian (for advanced users)</h1>

<h1 id="debian">Reproducing the error in Debian (for advanced users)</h1>

It is very useful for us to know if your bugerror only affects Tails or also affects Debian, on which Tails is based.

It is very useful for us to know if your error only affects Tails or also affects Debian, on which Tails is based.

Doing so takes much more time so, in doubt, report your bugerror as instructed earlier and wait for guidance from our help desk.

Doing so takes much more time so, in doubt, report your error as instructed earlier and wait for guidance from our help desk.

If your bugerror also affects Debian *stable*, then it will have tothe problem must be fixed in Debian directly and not in Tails.

If your error also affects Debian *stable*, then the problem must be fixed in Debian directly and not in Tails.

If your bugerror affects Debian *stable* but not Debian *testing*, then ithe problem might have been solved already in Debian.

If your error affects Debian *stable* but not Debian *testing*, then the problem might have been solved already in Debian.

Debian also distributes images (*Debian live*)*live* images that you can install on a USB stick using the same installation procedure as for installing Tails.

Debian also distributes *live* images that you can install on a USB stick using the same installation procedure as for installing Tails.

ILive images for theDebian stable version of Debian, on which Tails is based, are available on:

Live images for Debian stable, on which Tails is based, are available on: