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*WhisperBack* allows you to report errors anonymously from inside Tails. Reports
are sent to us encrypted and over the Tor network.
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You might already find help on our [[support pages|support]].
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<p>If you are not connected to the Tor network yet, your cannot send us your
report from Tails.</p>
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<p>Either, send your report after you connected to Tor or [[save your
report|whisperback#offline]] and [[contact us outside of
Tails|support/talk]].</p>
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*WhisperBack* helps you write a useful error report.
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**Tell us exactly how to make the error happen again.**
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Our team needs to be able to reproduce the error to know whether we really
fixed it.
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**Describe the error in detail.**
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Write down the exact error messages.
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**Write clearly and precisely.**
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Giving us an email address allows us to ask you for more information if we
need it. This is the case for the vast majority of reports.
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But giving us your email address also makes it possible for your email
provider to know that you are using Tails, if we write back to you.
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Optionally, enter your OpenPGP public key, if you want us to write back to you in an encrypted email.
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You can specify either:
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To save your *WhisperBack* report and share it with us outside of Tails, for example by email:
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Plug in another USB stick to be able to open your report outside of Tails.
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In parallel, choose **Apps&nbsp;▸ Accessories&nbsp;▸ Text Editor** to open the *Text Editor*.
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In the **Technical Details** tab, copy everything from the **Headers** section and paste it into the *Text Editor*.
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In the **Technical Details** tab, copy everything from the **Debugging Information** section and paste it into the *Text Editor*.
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Save your report from the *Text Editor* to the other USB stick.
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