<div class="next">
<p>If the Boot Loader appears, you can follow our [[instructions
on the Welcome Screen|install/mac#tails]].</p>
</div>

Use this section if the computer does not start from the USB stick and the Boot Loader does not display:

[[!inline pages="install/inc/steps/basic_troubleshooting.inline" raw="yes" sort="age"]]

<p>If you get the following error message in macOS:</p>

<p>Then, you have to [[install Tails using <i>balenaEtcher</i>|install/mac#etcher]].</p>

<h2 id="known-issues-not-at-all">Check our list of known issues</h2>

Similar problems might have been reported already for your Mac model in our [[list of known issues about Tails not starting at all|support/known_issues#mac-not-at-all]].