<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc]]
for general troubleshooting tips.</p>

<h3 id="dell-latitude-e6430">Dell Latitude E6430 and E6230</h3>

Does not start on USB sticks.

With BIOS versions A03 06/03/2012 (and A09, A11, and A12)

Error message: `Invalid partition table!`

Workaround (at least with BIOS versions A09, A11, and A12): just hit enter and it will continue with the boot.

<h3 id="hp-notebook-BCM943142HM">HP Notebook BCM943142HM</h3>

Does not start Tails 4.13.

<h3 id="system76-oryx-pro">System76 Oryx Pro</h3>

This machine does not start from a Tails USB stick: the Linux kernel included in at least Tails 3.11 to 3.13.1, inclusive, does not support the hardware USB controller.

<h1 id="not-entirely">Tails not starting entirely</h1>

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>

MacBook Air Retina 2018 and 2019

To start Tails successfully, [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]:

Still, the trackpad and keyboard might not work. You can use an external mouse and keyboard.

<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc#not-entirely]]
for general troubleshooting tips.</p>

<h3 id="lockup">"Soft lockup" error</h3>

On some laptops, Tails starts with the following error:

<p class="code">soft lockup - CPU#<span class="command-placeholder">N</span> stuck for <span class="command-placeholder">N</span>s</p>

To start Tails successfully, try to [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]: