<p>[[Let us know|support/talk]] if you discover a new issue or workaround.</p>

<h3 id="dell-latitude-e6430">Dell Latitude E6430 and E6230</h3>

With BIOS versions A03 06/03/2012 (and A09, A11, and A12)

Workaround (at least with BIOS versions A09, A11, and A12): just hit enter and it will continue with the boot.

This machine does not start from a Tails USB stick: the Linux kernel included in at least Tails 3.11 to 3.13.1, inclusive, does not support the hardware USB controller.

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>

To start Tails successfully, [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]:

To start Tails successfully, try to [[add the following boot option when starting Tails|doc/advanced_topics/boot_options]]:

The keyboard and mouse do not work on this laptop. If you find a workaround, please let us know.

<h2 id="problematic-wifi">Problematic Wi-Fi interfaces</h2>

Check in this section if there is a workaround to get your Wi-Fi interface work in Tails.

To know the model of your Wi-Fi interface:

On some computers with a RTL8723be Wi-Fi adapter, Tails might fail to discover Wi-Fi networks, provide unreliable Wi-Fi connections, or have poor Wi-Fi performance.

You can try to [[add the following boot options when starting Tails|doc/advanced_topics/boot_options]] until you find a combination that works for you. The exact combination of options that works depends on the computer:

Some Broadcom Wi-Fi interfaces require the [`wl`](https://wiki.debian.org/wl) driver, provided by the `broadcom-sta-dkms` Debian package, to work in Tails.

Your device requires the `wl` driver if it is in the list of devices supported by the `broadcom-sta-dkms` package on the corresponding [Debian wiki page](https://wiki.debian.org/wl). If you find your device in the list of supported devices, then it is impossible to use your Wi-Fi card in Tails.

Disconnect.

Note: If we enable again this section in the future, we should link to it from /doc/anonymous_internet/Tor_Browser#fingerprint.

If you shut down your computer instead of restarting it, the video memory will erase itself automatically after some time.

See [[!tails_ticket 5356 desc="Erase video memory on shutdown"]].