- To learn what you can do with Tails, refer to our [[documentation|doc]].

- For more general questions about Tails, refer to our [[FAQ|support/faq]].

- For issues with graphics cards, see our [[known issues with graphics cards|known_issues/graphics]].

<h1 id="not-at-all">Tails not starting at all</h1>

This section lists known problems with specific hardware.

Tails does not start at all on Mac models that use the Apple M1 chip and on many other Mac models.

Apple does not prioritize collaborating with Free Software projects. Their newest hardware is usually very hard for Free Software developers to get working with Linux, and thus Tails. PC hardware tends to be more open and work better with Linux.

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac]]
for general troubleshooting tips.</p>

<p>[[Let us know|support/talk]] if you discover a new issue or workaround.</p>

<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc]]
for general troubleshooting tips.</p>

<h3 id="dell-latitude-e5250">Dell Latitude E5250</h3>

<h3 id="hp-notebook-BCM943142HM">HP Notebook BCM943142HM</h3>

<!--
Last updated: 2020-12-18
-->

<h3 id="system76-oryx-pro">System76 Oryx Pro</h3>

This machine does not start from a Tails USB stick: the Linux kernel included in at least Tails 3.11 to 3.13.1, inclusive, does not support the hardware USB controller.

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>

<!--
Last updated:
- MacBook Air Retina 2019: 2019-11-01
- MacBook Pro 8,3: 2019-11-01
-->

MacBook Air Retina 2018 and 2019

modprobe.blacklist=thunderbolt

Still, the trackpad and keyboard might not work. You can use an external mouse and keyboard.