- To learn what you can do with Tails, refer to our [[documentation|doc]].

To learn what you can do with Tails, refer to our [[documentation|doc]].

- For more general questions about Tails, refer to our [[FAQ|support/faq]].

For more general questions about Tails, refer to our [[FAQ|support/faq]].

- For issues with graphics cards, see our [[known issues with graphics cards|known_issues/graphics]].

For issues with graphics cards, see our [[known issues with graphics cards|known_issues/graphics]].

<h3 id="hp-notebook-BCM943142HM">HP Notebook BCM943142HM</h3>

Does not start Tails 4.13.

<h3 id="system76-oryx-pro">System76 Oryx Pro</h3>

<h1 id="not-entirely">Tails not starting entirely</h1>

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac#not-entirely]]
for general troubleshooting tips.</p>

The keyboard and mouse do not work on this laptop. If you find a workaround, please let us know.

Or

If you get this error message when starting Tails, then do a [[manual upgrade|doc/upgrade#manual]] of your Tails USB to Tails 6.7 or later.

Open <span class="application">*Terminal</span>* and execute the following command:

Open *Terminal* and execute the following command:

If you experience this problem, you can try to [[disable MAC address anonymization|doc/first_steps/welcome_screen/mac_spoofing]] that sometimes fixes it.

<h3 id="rtl8723be">RTL8723BE PCIe Wireless Network Adapter</h3>

You can try to [[add the following boot options when starting Tails|doc/advanced_topics/boot_options]] until you find a combination that works for you. The exact combination of options that works depends on the computer:

<h3 id="broadcom-sta-dkms">Broadcom Wi-Fi network interface needing <code>broadcom-sta-dkms</code></h3>

Some Broadcom Wi-Fi interfaces require the [`wl`](https://wiki.debian.org/wl) driver, provided by the `broadcom-sta-dkms` Debian package, to work in Tails.

Your device requires the `wl` driver if it is in the list of devices supported by the `broadcom-sta-dkms` package on the corresponding [Debian wiki page](https://wiki.debian.org/wl). If you find your device in the list of supported devices, then it is impossible to use your Wi-Fi card in Tails.

<h3 id="broadcom-43602">Authentication issues with Broadcom 43602</h3>

The Broadcom 43602 Wi-Fi interface asks for the password of Wi-Fi networks in a loop when trying to connect.