[[!meta title="Known issues"]]

- To learn what you can do with Tails, refer to our [[documentation|doc]].

- For more general questions about Tails, refer to our [[FAQ|support/faq]].

- For issues with graphics cards, see our [[known issues with graphics cards|known_issues/graphics]].

[[!toc levels=2]]

<h1 id="not-at-all">Tails not starting at all</h1>

<h2 id="mac-not-at-all">Mac</h2>

This section lists known problems with specific hardware.

Tails does not start at all on Mac models that use the Apple M1 chip and on many other Mac models.

Apple does not prioritize collaborating with Free Software projects. Their newest hardware is usually very hard for Free Software developers to get working with Linux, and thus Tails. PC hardware tends to be more open and work better with Linux.

<div class="tip">

<p>See our instructions on [[starting Tails on Mac|doc/first_steps/start/mac]]
for general troubleshooting tips.</p>

<p>[[Let us know|support/talk]] if you discover a new issue or workaround.</p>

</div>

<h2 id="pc-not-at-all">PC</h2>

<p>See our instructions on [[starting Tails on PC|doc/first_steps/start/pc]]
for general troubleshooting tips.</p>

<h3 id="dell-latitude-e5250">Dell Latitude E5250</h3>

Does not start on Tails USB sticks.

<h3 id="dell-latitude-e6430">Dell Latitude E6430 and E6230</h3>

Does not start on USB sticks.