en	Refer to our instructions on how to do a manual upgrade, either:

en	Make sure that all applications are closed before continuing with these instructions. Otherwise, the Persistent Storage might not be properly recovered from your broken Tails.

en	Choose **Applications**&nbsp;▸ **Accessories**&nbsp;▸ **Files** to open the *Files* browser.

en	Plug in the USB stick that has your broken Tails on it.

en	If the Persistent Storage of your broken Tails is recognized, a new encrypted volume appears in the sidebar of the *Files* browser. Click on it and enter the passphrase of your broken Tails to unlock the volume.

en	The Persistent Storage of your broken Tails shows up as **TailsData**.

en	If no encrypted volume appears, try [[recovering from a partition image using forensics tools|recover#image]].

en	1. Choose <span class="menuchoice"> <span class="guimenu">Applications</span>&nbsp;▸ <span class="guisubmenu">System Tools</span>&nbsp;▸ <span class="guimenuitem">Root Terminal</span> </span> to open a terminal with administration rights.
de	1. Wählen Sie <span class="menuchoice"> <span class="guimenu">Anwendungen</span>&nbsp;▸ <span class="guisubmenu">Systemwerkzeuge</span>&nbsp;▸ <span class="guimenuitem">Root Terminal</span> </span> aus, um ein Terminal mit Administrationsrechten zu öffnen.

en	You can now eject the TailsData volume in the Files browser and unplug the USB stick that has your broken Tails on it.

en	If unlocking your Persistent Storage from another Tails USB stick fails, you might be able to recover some or most of your data from a partition image using advanced forensics tools.

en	We are not providing step-by-step instructions, but you can adapt our instructions on [[recovering data from the Persistent Storage when it has file system errors|fsck]]:

en	Start on your new Tails and save a partition image of the Persistent Storage of your broken Tails to an external hard disk.