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en	Use this section if the Boot Loader appears but not the Welcome Screen when you start Tails.

en	Verify your Tails USB stick

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en	Try the Troubleshooting Mode entry

en	In the Boot Loader, choose the **Troubleshooting Mode** entry, which works better on some computers.

en	Try the External Hard Disk entry

en	In the Boot Loader, choose the **External Hard Disk** entry, if it is available. Some USB sticks need this entry in order to start Tails.

en	Check our list of known issues

en	If the computer displays the error message **Error starting GDM with your graphics card**, refer to our [[list of known issues with graphics cards|support/known_issues/graphics]].

en	Otherwise, refer to our [[list of known issues about Tails not starting entirely|support/known_issues#not-entirely]]. It might contain workarounds for your computer model.