en	[[!meta title="Error while installing the upgrade"]]

en	The upgrade could not be installed.

en	<div class="caution">

en	Your Tails USB stick needs to be repaired and might be unable to restart.

en	</div>

en	This is probably caused by a software error in Tails Upgrader.

en	If you set up an [[administration password|first_steps/welcome_screen/administration_password]] when starting Tails and are comfortable with the command line, please [[report the problem to us|install#report]] before repairing your Tails USB stick.

en	Repairing your Tails USB stick

en	To repair your Tails USB stick, please try doing a [[manual upgrade|upgrade#manual]].

en	<div class="note">

en	The Persistent Storage on the USB stick will be preserved.

en	Reporting us the problem

en	Open a *Console*.

en	Execute the following command.

en	sudo tails-debugging-info > /home/amnesia/tails-debugging-info

en	Copy the file *tails-debugging-info* from your *Home* folder to another USB stick.

en	Send us the file *tails-debugging-info* by [[email|support/talk]].